bajii 999 Privacy Policy
Your personal information is very important to us. This document clearly explains how bajii 999 collects, processes, and protects your information.
Introduction and Applicability
Welcome to the bajii 999 platform. This privacy policy applies to the use of bajii 999's website, mobile application, and related services. By creating an account or using the services on the platform, you are considered to have accepted the terms of this policy.
The main purpose of this policy is to inform you about the circumstances under which bajii 999 collects your personal information, how it is processed, how long it is stored, and who has access to it. This policy works as a supplement to the Terms and Conditions, and reading both documents together will give you a full understanding of the legal framework governing the service.
bajii 999 believes that data protection is not just a legal obligation — it is the foundation of building a relationship of trust with our users. That is why we always maintain transparency and take the utmost care in how your information is used.
Details of Collected Information
2.1 Identity Information
We collect the information you provide during account registration. This includes:
- Full name and date of birth
- Mobile number and email address
- National ID card number (for verification purposes)
- bKash, Nagad, Rocket, or Upay account number (for transactions)
2.2 Transaction Information
Details of every deposit and withdrawal are stored securely, including the transaction amount, date and time, and the name of the payment method used. Detailed account information for specific payment providers is not stored on bajii 999's servers — it is processed directly through the payment partner's encrypted gateway.
2.3 Usage Information
Data about your activity on the platform is recorded automatically, such as:
- Which games you played and for how long
- Betting history and win/loss records
- Device type, operating system, and browser version used
- IP address and login time
2.4 Communication Information
When you contact our support team via live chat or email, a record of that conversation is kept. This is used to improve service quality and to provide you with better assistance in future contacts.
How Information is Collected
bajii 999 collects information in the following ways:
- Directly provided: Information you give yourself through registration forms, verification processes, or support requests.
- Through automated technology: Cookies, web beacons, and server logs record information while you use the platform.
- From third parties: Necessary information may come from payment service providers or identity verification services, in which case each party's own privacy policy applies.
Information is never collected without your permission. By starting to use the services on the platform, you are giving your consent to this policy, directly or indirectly.
Purpose of Using Information
bajii 999 uses collected information only for the following purposes:
- To create, verify, and manage accounts
- To process deposit and withdrawal transactions and verify their accuracy
- To protect the security of the platform and prevent fraud or unauthorized access
- To analyze usage patterns in order to improve the quality of services for users
- To fulfill legal obligations and retain records as evidence during dispute resolution
- To notify you about relevant offers and updates, subject to your consent
bajii 999 never sells your information or discloses it to third parties without reason for advertising purposes. You can learn more about bajii 999's operating principles in the About Us section.
Data Storage and Security
5.1 Retention Period
Information collected while your account is active is retained. If you request account closure, the information may be kept for the legally required minimum period before deletion. Transaction records and identity-related information are generally kept for a longer period, as they may be needed for dispute resolution and legal purposes.
5.2 Technical Security
bajii 999 uses industry-standard technical measures to protect your information, such as:
- SSL (Secure Socket Layer) encryption — for all data transfers
- Encryption of sensitive data stored on servers
- Two-layer access control system
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
5.3 Internal Access Control
Only authorized bajii 999 staff who need access to information as part of their work can view user data. All staff are employed under strict confidentiality agreements.
Sharing Information with Third Parties
bajii 999 does not disclose your personal information externally except in the following limited circumstances:
6.1 Payment Partners
Information is shared with payment partners such as bKash, Nagad, Rocket, and Upay only to the extent necessary to complete transactions. Each partner follows their own privacy policy.
6.2 Technology and Service Providers
Trusted third parties such as game studios, cloud services, and analytics tools may have access to limited data. These parties are bound by confidentiality agreements with us and may use the information received only for the specified purpose.
6.3 Legal Obligations
In the event of a court order, a lawful request from a government authority, or any other legal requirement, bajii 999 may be obliged to provide the necessary information.
6.4 Change of Platform Ownership
If bajii 999 undergoes a merger, acquisition, or asset transfer, user information may be transferred. However, the terms of this policy will continue to apply in such cases, and you will be notified in a timely manner.
Cookie Policy
bajii 999's website and application use cookies and similar technologies. Cookies are small text files stored on your device.
7.1 Types and Purpose of Cookies
- Essential cookies: Maintaining login status, managing sessions, and ensuring security — the platform will not function properly without these.
- Functional cookies: Remember your preferred language, theme, and other settings.
- Analytical cookies: Used to understand which parts of the platform are used most, helping to improve service quality.
7.2 Cookie Controls
Most browsers have the option to disable cookies. However, disabling essential cookies may cause some parts of the platform to not work properly. Detailed information on managing cookies can be found in the browser's settings menu.
User Rights
bajii 999 respects your rights regarding your information. You may exercise the following rights:
8.1 Right to Access Information
You have the right to know what information bajii 999 has collected about you. This request can be made by email.
8.2 Right to Correct Information
If your profile contains incorrect or outdated information, you can request a correction. You can update your name, contact information, and payment information from the account settings.
8.3 Request to Delete Information
In certain circumstances you may request deletion of your information. However, some information may need to be retained due to legal obligations.
8.4 Withdrawal of Consent
Consent given for marketing communications may be withdrawn at any time. However, this will not affect the validity of information previously processed. For more information about the general rules of using the platform, please read the Responsible Gaming section.
Protection of Minors
bajii 999 strictly prohibits providing services to anyone under the age of 21. Users must confirm their age when registering on the platform, and date of birth is checked during the identity verification process.
If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted. We ask parents to monitor their children's internet use.
Policy Changes and Updates
bajii 999 reserves the right to update this privacy policy as needed. In the case of significant changes:
- A notification will be sent to your registered mobile number or email
- A warning message will be shown when you log in to the platform
- The date of the change will be noted at the top of the page as the "Last Updated" date
If you continue to use the platform after changes have been made, you will be considered to have given your consent to the updated policy. Make a habit of reading the policy regularly.
Contact and Complaints
If you have any questions or complaints about this privacy policy, please contact bajii 999:
- Live Chat: 24 hours a day, 7 days a week — support available in Bengali and English
- Email: [email protected]
We take all privacy-related requests seriously and try to respond as quickly as possible. You can also check our FAQ section for answers to common questions.
bajii 999 is committed to protecting your information
Your security is our priority. Our support team is available 24/7 for any questions about the privacy policy.